pisobet Privacy Policy – How We Collect, Use, and Protect Your Personal Data

When you register and use pisobet, we collect certain personal information that is necessary to operate your account and deliver a safe, compliant platform experience for playersin the Philippines. The information we collect falls into three main categories: account information, verification information, and platform usage data. Account information includes your full name, date of birth, email address, mobile number, and the username and password you choose at registration. Verification information includes government-issued ID details and any additional documents we may request to confirm your identity in compliance with Philippine regulations. Platform usage data includes your login history, device type, IP address, transaction records, and in-platform activity such as games played and session duration. We collect only what is reasonably necessary for the purposes described in this policy, and we do not collect sensitive personal information beyond what is required for identity verification and regulatory compliance.

pisobet uses the personal information we collect for specific, legitimate purposes that are directly connected to operating the platform and serving players in the Philippines. The primary purpose is to create and manage your account, process deposits and withdrawals in Philippine pesos, and provide access to slots, fish game, and the VIP programme. We also use your information to verify your identity and age, detect and prevent fraud, money laundering, and other prohibited conduct, and to comply with applicable Philippine laws and regulatory requirements. Your contact details may be used to send you important account notifications, security alerts, and service updates — we do not use your information for unsolicited marketing without your explicit consent. Usage and device data help us monitor platform performance, investigate technical issues, and improve the overall experience for Filipino players. We do not use your personal information to make automated decisions that produce significant legal effects without human review.

We do not sell, rent, or trade your personal information to third parties for their own marketing or commercial purposes. pisobet may share your data with trusted service providers who assist us in operating the platform — such as payment processors, identity verification partners, and cloud infrastructure providers — but only to the extent necessary and under strict data processing agreements that require them to protect your information. We may also disclose your personal information to Philippine government authorities, regulators, or law enforcement agencies when required by law, court order, or regulatory obligation. In the event of a business transfer, merger, or acquisition, your data may be transferred to the successor entity, and you will be notified of any such change in advance where reasonably practicable. All third parties with whom we share data are required to handle it in a manner consistent with this Privacy Policy and applicable Philippine data protection law. We will never share your information with any party in a way that is inconsistent with the purposes described in this policy.

pisobet implements appropriate technical and organisational security measures to protect your personal information against unauthorised access, disclosure, alteration, or destruction. These measures include encrypted data transmission, secure server infrastructure, access controls, and regular security reviews. Despite these safeguards, no online platform can guarantee absolute security, and you are encouraged to use a strong, unique password and to keep your account credentials confidential. We retain your personal information for as long as your account remains active and for a reasonable period thereafter as required by Philippine law, regulatory obligations, or legitimate business purposes such as dispute resolution and fraud prevention. When your data is no longer required, we take steps to securely delete or anonymise it in accordance with our internal data retention schedule. If you believe your account security has been compromised, please contact our support team immediately so we can take appropriate action.

As a player based in the Philippines, you have rights over your personal information under the Data Privacy Act of 2012 and its implementing rules. You have the right to be informed about how your data is collected and used, the right to access a copy of the personal information we hold about you, and the right to correct any inaccurate or incomplete data. You may also request the deletion or blocking of your personal information where it is no longer necessary for the purposes for which it was collected, subject to our legal and regulatory retention obligations. If you believe your data privacy rights have been violated, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. To exercise any of these rights, please contact the pisobet support team using the details provided in the footer of this page, and we will respond within the timeframe required by applicable law.

pisobet may update this Privacy Policy from time to time to reflect changes in our data practices, platform features, or applicable Philippine law. When we make material changes, we will notify registered players through the platform or via the contact details associated with their account, and the updated policy will be published on this page with a revised effective date. Your continued use of the platform after the effective date of any update constitutes your acceptance of the revised policy. We encourage you to review this page periodically so you are always aware of how your personal information is being handled. If you have any questions about this Privacy Policy or how pisobet handles your data, the FAQ page provides additional guidance, and our support team is available to assist you directly.

Effective Date: This Privacy Policy is effective as of 1 January 2025 and applies to all pisobet accounts registered on or after this date, as well as all existing accounts from the date of publication.